Open the Policy Before Wallet Access
Our Privacy Policy covers the details you provide when you open an account, confirm your phone number and sign in from a mobile browser or desktop device. It also explains records linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, such as a
-
1
transaction reference, status, time and support correspondence. We use these details to connect your account with the requested cashier action, investigate a stalled wallet status and protect the account from unusual sign-in activity. The policy also describes cookies, device identifiers, retention, access requests and correction requests.
-
2
Where local law permits, we may process information needed to provide account access; otherwise, access depends on local law. Please read the current wording before submitting personal details, and contact us if a section does not match your circumstances.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.